Tips for a Chair of a Consensus Meeting

We’ve discussed the various parts of the consensus decision-making process. Now it’s time to provide tips for the chair of the meeting. Like other business meetings, there is a certain level of skill involved in completing consensus decision-making in your organization. There are specific skills you can learn to make the process go smoothly. The answer to “how” begins with a simple “yes” that you want to do this process well.

Considerations for a Well-Run Meeting

Here is a list of factors that will help you successfully Chair your next meeting using consensus decision-making:

  1.  Prepare: Most meetings get off to a poor start because the participants are confused about the details. Be sure your leaders know the time and place of the meeting. Provide an agenda in advance so people know what to expect. Also, provide a copy of the proposal to each person attending at least 7 days in advance of the meeting. Make sure that the rationale / reasoning/ aim of the proposal/ resolution is provided seperate from the proposal.
  2. Pray: Perhaps this sounds unnecessary to mention, yet it is important.  Pray for your facilitation of the meeting and for the people attending. Ask God’s guidance for the process.
  3. Room Arrangements: How the room is arranged is a key factor to the success of the meeting. The Chair should be seated at a place in the room where they can clearly see all participants.
  4.  Audio Support: People need to hear clearly what is being said in the meeting. If the group is large enough, you may need microphones for the chair and in key locations in the meeting space for participants.
  5. Visuals: In most meetings, it is helpful to have some type of projection of material. This is true of the actual proposal itself with the ability to edit the document in real time during the meeting.
  6. Presentation of the Proposal: As chair, you should help the presenter of the proposal to be prepared to share the background for the proposal as well as the actual wording before the meeting. They should be ready to place the proposal before the group in a succinct manner. You will need to get a second from someone in the group to move the proposal forward. It helps to have these people lined up in advance of the meeting so there are no surprises.
  7. Receiving Questions: Once the proposal is before the group, allow time for questions for clarification. Be alert! Sometimes people will nest a question in a revision. Or they will make a statement or speech with a question mark at the end! This is not the time for debate or to improve the document – it’s space to be sure that you understand the proposal and the impact it may have on your group. If someone raises a revision, call them out of order by gently asking them to bring that suggestion to the group at the appropriate time in the meeting.
  8. Teachable Moments: As chair, it is helpful to acknowledge where you are in the process and guide the group toward full participation. When someone does something not helpful to the process, invite them to wait until the process is open to their input. On those occasions when a participant asks a good question or does something to advance the process, call attention to it so people can gain confidence in how those things support the group.
  9. Deliberation: This is the real meat of the process. As Chair of the meeting, you will need to be on your toes during this section of the meeting. Invite the group to think about what they can support in the proposal or what would help them support the proposal. Sometimes asking people to ‘pair and share’ their responses to these questions with one another. This allows the introverts in the group an opportunity to participate on a deeper level. If you are working with a very large group, you may want to divide the participants into smaller groups to allow this conversation to happen. After you allow time for this interaction, call the group together and ask participants to share their revisions or suggestions to improve the proposal.
  10. Perfecting the Proposal: Once you move into the part of your meeting where people can make suggestions to revise the initial proposal it is important to have a scribe or recorder capture the comments so people can see them in real time. This could be done in Powerpoint, or on a sheet of newsprint. In large groups, have people submit their revision in writing.  Take your time and slow this part of the meeting to the pace that it is easy for people to stay current with the conversation. This prevents duplication of comments or getting stuck.
  11. Gaining Support: As Chair, it is crucial that you are able to guide the group toward full participation so everyone is heard. Sometimes, asking if there is a voice in the room or perspective that you have not heard yet is helpful.  Whenever you ask this question allow time for a response. Another way to read the group is with the use of colored cards. Have blue and orange cards cut to 5X7 (A5 or even larger) for each participant. Explain that blue means that you are cool to an idea or not ready to support the proposal. Orange denotes that you are warm to an idea expressed or ready to make a decision. Invite the group to use their cards whenever a person speaks in the deliberation phase. This provides you with a good idea of whether the group is working well with the material before them or even ready to make a decision.
  12. Ready for a Decision: At this point in the meeting, the proposal has been shaped by the wisdom in the group. It’s time to make a decision and there are many ways to do this. The easiest is to simply ask for a show of cards if all are orange – you have consensus! But if you are building consensus before a vote, then a show of hands in support of the proposal as well as a show of hands not supporting the proposl will work. Some groups will ask if anyone is standing outside of consensus on the matter to hear why they feel as they do. This provides one more chance to perfect the proposal.
  13. Acknowledging the Work: once the process has run its course and a decision has been made thank the presenter of the proposal as well as the participants for their dedication on completing the decision.

Conclusion

You will find over time that the consensus decision-making process gets shorter and easier for participants. Also, the results get more creative and easier to implement. Your role as the Chair of the meeting, makes this possible. Do everything in your power to run the meeting well and empower the group to make good decisions.

Tips for Participants in a Consensus Decision-Making Meeting

Calling Participants in Consensus

Not many people have had a lot of experience as participants in a consensus decision-making meeting. No worries. It can be learned and become familiar to you by looking over the following tips.

Considerations for Participants

Look over this list to learn more about successfully participating in your next business meeting.

  1.  Prepare: Be sure to receive and read the Agenda of the meeting in advance. This is also true of any supporting document like proposals. Do not come to the meeting without adequately preparing for the session. Make a list of questions that you have about the material. What words do I not understand? Do I really understand what will happen if I support this proposal?
  2. Pray: Part of getting ready for the meeting is to pray for the Chair of the meeting as well s the other participants. Ask God’s guidance as you consider the proposal. Be open to the Spirit’s counsel.
  3. Be on Time: Arrive at the meeting 15 minutes in advance, get yourself settled and make positive caring connections with the other members. Play your part in building the community!
  4. Ask Good Questions. Make a list of respectful questions about the matter before the group. These questions should focus on the meaning of the words as well as who is impacted by the decision. Questions are not a chance to make a speech but a way to be faithful and open.
  5. Be a Team Player. Making good decisions is not a solo occupation – it is the work of the community gathered for that purpose. One way to be a good team player is to adjust your attitude. You’re all on the same side. Rather than lobbying against a proposal, ask yourself what it would need to contain to get your support. Be ready to voice it your concerns and ideas in a respectful manner – with a view to offering idea on how you can support the  proposal.
  6. Use Your Cards. Participants should be given a blue and orange card. Blue means that cool to an idea, not ready to support the proposal yet, or that you have a question. Orange means that you are warm to an idea, or ready to support the proposal. Use your cards each time someone speaks so that the chair can read the wisdom in the room. This helps the meeting to progress smoothly.
  7. Practice Good Communication. Use “I” statements: “I feel…” or “I believe…” whenever possible. Take ownership of your perspective.  When you make a mistake, own that as well. If helpful acknowledge that you have changed your mind or apologize.
  8. Work Towards the Greater Good. Rather than trying to get your own way or prevent something from happening, work for the good of the group. Making decisions is not about getting our own way, but of discerning God’s best hope for the group and community.
  9. Relax. Over time, the process will become familiar and take less time. Be patient.

Conclusion

Learning to make decisions by consensus is a noble endeavor. You can do it! In the long run, you will notice a greater ownership of ideas and the decisions. There will be an enhanced creativity to resolve issues. It will also be easier to put a matter to rest and implement the decision.

5 Vowels for a Positive Group Life Experience

Group life is amazing!!! It can be so enriching. Group life can also be so painful. Everyone who has ever been a part of a small group knows that the experience can be either good or bad. When it is good – people thrive and ideas flourish. When it is bad people compete with one another and strive to win. Having a good group life just might come down to 5 vowels.

Group life – how many trees?

The largest living organism on the planet is found in Utah in the United States of America. The ‘Trembling Giant’ is actually one tree with 47,000 stems and one root system. It’s definitely a case of you can’t see the forest for the tree! What this plant teaches us is the importance of recognizing our roots. It’s the same with group life.

Use your 5 vowels

Good Group life comes down to honoring the basics. Review this list of 5 vowels to see if your group life is healthy:

A = Ask and answer questions graciously. Stay focused on the matter before you by asking questions that get to the other person’s feelings and best hopes rather questions that limit replies to a ‘yes’ or ‘no’. Help your group complete its task by staying on point. Try not to be a group hog by dominating the conversation. Be curious about what others think and value.

E = Explore together where God may be leading. Use a process that prompts people to move toward consensus whenever possible. Discuss the matter before you with integrity. Consider options carefully. Remember: you can only speak for yourself – encourage others to do the same. When you get stuck: stop and pray.

I = Inspire – Be God’s cheerleader and remain upbeat. This is done by encouraging people to be the best that they can be! So, use good communication tools such as using “I” statements to take responsibility for yourself and encourage others to do the same. Whenever possible, paraphrase what the other person has just said before responding to ensure that you heard them correctly. Words matter. Make your group a safe place for honesty.  Be transparent.

O = Observe the feelings and thoughts of others and yearn for their peace and well-being. Feelings are harder to express than opinions and thoughts. Yet, when people share their feelings they also let you know what is important to them and what values they consider as they make decisions. Monitor your feelings carefully. Respect one another.

U = seek to understand one another. The odds are high that whenever you sit in a group for discussion or decision, you may be seated with someone that holds a different view just as precious as the one you hold. Your group is not a place to convince or lobby. The most powerful words we can say to one another is “I’m interested in what you have to say.  Please, tell me more…”

Trust me – You’ve got this!

Remember these 5 vowels the next time you find yourself in a group discussion to have a positive group experience.  Create a checklist to remember good group etiquette.

A = Ask

E = Explore together where God may be leading

I = Inspire

O = Observe the feelings and thoughts of others

Uunderstand

A final prayer

St Benedict summed up group life well when he wrote this prayer:

Gracious and Holy Father 

give us wisdom to recognize you

intelligence to understand you

diligence to seek you

patience to wait for you

eyes to see you

a heart to meditate on you

and a life to proclaim you,

through the power of the Risen Lord. 

Amen 

 

9 reasons you may struggle to bring change – and what to do about it (Pt 2)

Bringing about change needs energy! In electricity, resistance is a measurement of the difficulty encountered by a power source in forcing electric current through a circuit. So it also indicates the amount of power used up in the circuit.

Measuring resistance let’s you know how much energy it will take to get a result. The same applies when bringing change to an organisation. If you use too little energy then the resistance will prevent the power moving through the system. If you have too much energy coming to low resistance then you’ll blow up the circuit!

So it is worthwhile to examine your group for resistance (and other challenges) as you decide the best way to bring about change!

‪1. It just doesn’t fit the official picture.

Churches develop a culture just like any other group. Part of the culture of a group is the way that decisions get made. What this means is that sometimes change doesn’t happen because it just doesn’t fit the “official” culture.

A consensus approach may even be seen to be working in other situations but “that is them” and “this is us”. When something doesn’t feel like a natural fit, or like a clash of cultures, then people resist considering it. Change to something different needs to feel like a “fit” for a group.

Strategies to change culture in a group

The first thing to note is that cultures in groups are complicated. There is not just one culture or value. There are many values in a group. It is just that some get more prominence than others.

So, when thinking about the different cultures of a consensus discernment approach and a parliamentary style, ask where the common ground might be.  By identifying the common values you can then offer consensus building approaches as the way to support the traditional values. For example parliamentary ways of making decisions value the right of anyone to participate in the debate; resist capricious actions by the Chair in favor of democracy; value clear reasons and principled decision-making; and want people to accept the final decision; among others. These are all held in common with consensus building approaches to decision-making!

Talk about the common values. Give prominence to the once that align with consensus based approaches. Then recommend consensus strategies that affirm and support the group’s cultural values. This is not so much about changing a culture as realigning its priorities so that it is more true to what it says. Now that could change how things look and feel!

Change of culture often requires that the dominant culture is challenged. One great way to do this in the context of church meetings is to remind people of the broader culture of the Christian faith. Many times people behave in meetings in ways that just don’t look like mature Christian behavior. So point out the culture of the group and what we understand to be the proper culture of the church.  A Bible study on the character of Christian community is a great tool to help people reflect on their practice. Or develop a worksheet that lists the practices of the group in one column and Christian virtues in another. Get people to draw links between them and see how many are not aligned with Christian virtues – or could be changed to better reflect / support Christian practices.

2. A lack of people who understand how the process works.

Absolutely an issue!! When people have a bad experience of a consensus building process it can put them off it for a very long time. It’s a pity the same doesn’t seem to happen when Roberts Rules of Order give people a bad experience!

Induct, train and coach

It is not fair or smart to expect people to change to a process that they do not understand. Therefore before bringing in any change you have to train people in the process. In the context of a meeting you need to induct them by walking through the key points. This is not just the flow of the meeting and the techniques. It is also very important to speak about the values that lie behind the process – the “why” and not just the “how”.

The times I’ve been involved in ‘unsuccessful’ consensus decision making the main problem has been that the meeting chairperson doesn’t understand, or sufficiently understand, the process. Therefore this key leader cannot help people to use it well. It is impossible to overstate the importance of thorough training for Chairpersons and others who will lead the process. Key leaders also include the meeting secretary, people presenting proposals, small group leaders and the Facilitation Group (if using them).

Even the number one ranked tennis players in the world have a coach. So it makes sense that when you are using a new process you should have a coach. Don’t underestimate the value of having someone alongside you as you learn to implement the consensus approach to discernment. The coaching can include helping you to prepare, comprehensively, for the meeting; responding to questions and scenarios that you expect to face or have met in a meeting; even being present at a meeting to assist you on site. I encourage you to think about what kind of coaching option is best for you.

3. Things get really confusing and the discussion rambles on

A very common complaint is that because consensus often seems to be asking people why they can’t agree to what has just been said, the talk just goes on and on. “We never seem to get anywhere” is a complaint that I have heard a bit.

Related to this concern is that many people don’t know what they are making a decision on. The ramble leads to confusion about what is being discussed and therefore what has been decided. Clearly, a consensus approach isn’t helpful when it ends in an untested ramble and no one knows what was decided. Deliberation has to end in a decision or no discernment has happened.

When the decision taken is not clear to people then you often have people saying later that “I didn’t agree to that”. Or, for other reasons, there is less support for a decision than there should be.

How to cut through the ramble and confusion

The first thing to do is to have a Chairperson who understands the process! When asking for input from people who are showing a blue card there are more options than asking “Why don’t you agree?” That can be a useful question but it often leads to the dead ends that were discussed above.

There isn’t space here to go into all the training but Chairpersons and other leaders need to hold a key goal in mind as they think about how to move the discussion forward. The goal of the process is to build consensus.

If we are going to achieve that goal we need to be exploring what will overcome the reasons that a person is showing a blue card. So a follow up question might be “What could be done to help address your concern?” Or if it has come up a few times ask “Does anyone have any ideas about how we can meet these needs?” A Chairperson or secretary could summarise and / or reframe the issues that are being raised (by one or more people) and offer a way forward. There is an end point to the process! Keep working to overcome the reasons that people cannot support the option that is before the meeting.

Confusion at the point of making a decision is best avoided by being clear at each point on the wording as it is developed. In larger meetings it is a good idea to have the words of the proposal on a screen and make changes as the discussion progresses. The changes can be agreed to as the discussion proceeds. So that by the time the group is ready to conclude the discussion there will be little left to adjust.

At the point of determination always read out the words that will be recorded as the decision of the meeting. Just because the process is incredibly fluid doesn’t mean that it has to be sloppy at the end!

4. We don’t need training in how to be Christian!

I have certainly met people who think that it is very judgemental and unfair to suggest that they don’t know how to behave in a Christian way. As a result, they resist any reflection on their meeting practice and training in how to do things better.

Let’s do some theology

I agree that love is natural (for a person born of water and of the Spirit). That’s a theological affirmation. Does that mean that we then know how to live the Christian life – in every part of our life? I’m sure we don’t have time for a treatise on justification and sanctification / conversion and holiness – but surely that is relevant. Being Christian doesn’t prove that we know how to get it right all the time. So the faithful Christian posture is always humility and openness to correction.

In the context of meeting processes we can easily think about the relevance of a conversation on what love would look like in a Christian meeting. A Bible study on 1 Corinthians 13: 4ff might be a good place to start.

The other tac to take is that we are not just talking about values and character training. We are talking about skills training. Being a Christian doesn’t mean that people have no need to learn how to listen well; to find words that invite participation and show respect; to be humble, vulnerable and excited by the potential that different perspectives bring; etc. Heaven knows that I’ve needed to learn how to do these things!

5. Rushing to an agreement because it seems bad to question a proposal

There was a fascinating example of the consensus process at work in a recent meeting of a Uniting Church in Australia (UCA) Synod. A major proposal for change and refocus for  youth ministry in the Synod was put forward. When it was presented people were asked their first impressions. It was strongly supported and the Chairperson quickly moved to have the Synod determine the proposal. All orange cards – except one. To everyone’s astonishment, it was the proposer who held up a blue card.

He said that he felt the project was too important to be so easily agreed to. It  actually warranted more discussion so that the Synod was sure that it had fully understood what it was committing to. So there was more discussion, with people engaged with the complexities and challenges in a deeper way.

‪When a little while later it came again for determination the proposal was unanimously approved.

‪The point of this is that the idea of ‘consensus decision-making working’ should not be taken merely as ‘getting all orange cards held up’. As the proposer of the Synod proposal pointed, out rushing to a consensus can sometimes be a bad decision. The process is intended to facilitate discernment and some issues do require more work than others.

Slowing things down

One of the most important outcomes of consensus processes is that they build the strength of support for a decision. That decision may be either for support or putting an idea aside. When we rush to a decision without deliberation then this important building of confidence that “this is the way to go” is forfeited. So slow things down. Make it clear that there is no such thing as a foolish question. If something looks like a ‘motherhood motion” then get people talking in table groups around some well constructed discussion questions. For example: “What questions come to your mind as you hear this proposal?” “What might people who have not heard this presentation have to say about the proposal?” “Does the proposal address all the possible considerations?” The particular questions (usually only one or two used each time) will be shaped by the proposal and the context.

Another way to slow down the rush to a decision is to remember that in consensus decision-making there isn’t a vote. It is a determination. Holding this distinction before us helps to reduce the risk of using the cards as simple voting cards and so undermining the process by drawing people into thinking “yes” or “no”. Orange doesn’t mean “yes” and “blue” doesn’t mean “no”. Blue cards mean (among other things) “I am not ready yet.” Asking if people are ready to make a decision may lead to a different response than asking are they ready to agree to the proposal.

Conclusion

There are always things that will help and hinder the implementation of consensus based discernment. I hope that these couple of posts have given you encouragement that there is always a way to bring about change.

Frankly, the best way to get through these problems is to just have a go at it. learn by doing and grow your capacity through experience, study and reflection on your practice. If you have any comments or questions then drop us a note here, on our Facebook page @makingchurchdecisions or drop me a line at terence@makingchurchdecisions.com

9 reasons you may struggle to bring change – and what to do about it! (Pt 1)

When groups first try a consensus approach to discernment they can come up against obstacles. Today I start to look at 8 struggles that prevent consensus decision-making from being effective. Better still I offer responses to each of them!

Other common resistance points are covered in Chapter 6 of The Church Guide For Making Decisions Together  “Yes ….but …. Addressing Resistance”.

1. Tradition. “We’ve always done it this way. Why change?”

This is a very common explanation for why people don’t embrace change. People know what they like and they like what they know. Yet most people don’t usually put it as bluntly as saying “we’ve always done it this way.”

What we usually see is an inbuilt inertia in groups that make any change difficult. The tracks have been laid down over time and that’s the way things run. So the key to maximizing the chance of change is to explore where these tracks are taking you, or discuss the way decisions are made in other contexts, or introduce key elements of a consensus approach into the established processes.

Identify negative outcomes of current processes

For example, bad feelings after meetings, poor decisions, lack of buy-in, exclusion of some people/perspectives, etc. Use an annual review of the performance of your Board, Committee, Congregation, etc as a context in which to raise a discussion on whether your current approach is working for you. This may start a helpful discussion on what needs to change.

Explore alternatives from other contexts

I wonder if the people who resist consensus in meetings use the same methods/processes to make decisions in families, as a couple, or in business negotiations. Certainly, the western parliamentary approach is in sharp contrast to the way in which other cultures have traditionally made decisions. The issue here is “Whose tradition are we talking about?” It is only one tradition and it is a very narrowly applied practice.

There are many opportunities for continuing education for Boards, Committees and church members in general. Create a learning event where alternative ways of making decisions are explored. Perhaps it could be in the framework of understanding how a different cultural group makes decisions, or a workshop on how to engage in dialogue with family members, or invite a local community action group to talk about their work and how they get to agreements and commitment. Often these groups use consensus decision-making because they cannot force volunteers to do anything that they don’t want to do. The focus doesn’t even have to be on church meeting procedures! You can extrapolate later from the learning into that discussion.

Introduce consensus processes into your current meetings

Consensus building values and techniques can be present in a parliamentary style of meeting. As an add-on they will not change a culture but they can provide a taster of what is possible when change is made. Examples of things that a Chairperson can do include: make sure that everyone understands the issues before starting the debate; include more prayer and spiritual disciplines in the meeting; create spaces where alternative voices can be heard; don’t rush to a vote just because it looks like there is a clear majority; and more. Chairpersons should lead into an alternative experience of Christian community around decision-making. Change can be gradual and incremental – until there is ownership of the decision to make real change.

2. Some people need to “win”

Winning is “fun”. It’s natural that when people value a position that they want to see it happen. I’m sure we have all been in that situation. However what is embedded in this comment is insidious. There are people who actively resist and undermine a move to consensus because they know how to get their way under the current rules. Getting their way has become the prime goal and they do not want to empower others to have a chance of changing the outcomes. They want to keep control.

I have met people like this in local and international meetings. It is both sad, disappointing and serious. Changes in the power balance affect who has influence. Some people get this and try to keep ahead of the curve by shutting down the chance for change. There are solutions but they need to be tailored to your context. If this is your situation maybe you need a coach to help you work it through.

However, in addition to handling the pushback from cynical and frightened power brokers, there are conversations that can be fostered. Even people who like to get their preferred decision in a church meeting are willing to count the cost. Very few people embrace a pyrrhic victory.

I am sure that you have seen many examples of where the “win” that was achieved came at a high price. It could be as serious as people leaving the church, a significant drop in income, loss of morale, the development of factions, or loss of support for a pastor. The losses might be more subtle: the person who stops volunteering, loss of a skilled person on the church Board, people don’t turn up to congregational meetings because of the atmosphere, a negative vibe develops in the congregation, etc.

Maybe the people who think they are winning are not winning at all. Develop a case study on how the handling of a decision led to negative consequences for a congregation or group. It doesn’t have to be from your congregation but if there is a recent example I encourage you to be brave enough to name it. Focus particularly on developing a “ledger” of wins on one side and losses on the other side. Get people to put a value (not all will be a $ value) on the “entries” on each side of the ledger. The lesson that people are encouraged to learn is to be aware of the consequences of their actions and to not just focus on the task of “getting the decision I want”.

A great follow up – maybe at the next meeting – is to explore “What could we have done differently that would have avoided or reduced these costs?” That’s where your knowledge of the whole range of consensus-based discernment tools will allow you to shine. The most comprehensive collection of resources for this is in our book The Church Guide For Making Decisions Together 

3. We don’t need cards because everyone here is able to speak up.

This is quite a common perception. The orange and blue cards are a very important part of the Uniting Church in Australia’s consensus process. They are also used in the World Council of Churches, the World Communion of Reformed Churches and other places. They are also often seriously misunderstood.

The idea in this resistance point is that the cards are the way to get attention so that you can get the floor. So if you believe that everyone is able to contribute due to the healthy culture and processes of the meeting then it seems like you don’t need cards. The cards are more than the equivalent of lining up at the microphone to get the Chairperson’s attention. But let’s start the conversation on the terms that it is offered.

In my experience, such a statement is very rarely accurate. There are always people who remain silent. They do so for many reasons. It is not just because they cannot get the attention of the Chair.

As a test for this hypothesis have a person quietly keep tabs on the names of who speaks, the frequency and time taken by various speakers over a few meetings.  Report on the results.  This could make for an interesting conversation.

However, the cards serve a much richer purpose than indicating a desire to speak. Members are to show a card whenever a person makes a contribution. If they are warm to a comment then they display the orange card. If they are cool to the idea or not persuaded by it they show blue. This process encourages active listening. Also, it allows every person to indicate their perspective – without the need for speaking. In fact, the opposite of the opening statement is true. You actually need the cards so that everyone can contribute!

4. Power imbalances

Power is real and some people have it in groups and others do not. When power is used to limit the participation of all people then consensus discernment will struggle. Not all power is malicious or used deliberately to put people down. Although sometimes it is.

For example:

  • Some lay people don’t think they should argue with Ministers
  • In some cultures women or young people don’t value their voice
  • Patriarchy exists in a lot of churches and oppresses women
  • Language and education can give more power to some participants
  • Knowledge is power – who understands the business or process best?
  • What other examples can you add?
Plan to deal with power

You are very wise not to underestimate the importance of power dynamics. So once you have taken it seriously it’s important to do strategic thinking ahead of time on how to address power imbalances.

There are a number of strategies available in addition to a well led use of consensus processes. Consensus processes make it possible to address power imbalances but they have to be used very well to do so.

Preparation includes thinking about the power imbalances and what strategies can be put in place to limit their power. Examples include: deciding when translation is required; how to ensure everyone has the same information; when small group discussions (maybe in cultural, gender or age groups) can help people to find their voice that can then be fed back into the larger group. As you prepare for your meeting list the power dynamics and line up alongside them the tools that help to overcome them.

Also the leaders must model alternative ways of being in community. They  must demonstrate and support a culture of collaboration and equality.

Conclusion

I encourage you to respond to pushback in a way that is respectful and consistent with the values of consensus discernment. Ask questions so that you understand what they are saying. Probe for what is behind the comments. Assume goodwill until there is a good reason to do otherwise. Strengthen your fellowship in the face of difference.

Once you understand the issue before you there are simple and practical things that you can do that make a constructive response. Don’t argue but rather invite exploration through the types of processes offered in this article.

Change is possible! Next week I’ll look at some other things that may cause consensus to struggle.